I am a passionate Software Engineer with a strong focus on backend development and extensive experience in full stack development. I specialize in building robust, scalable systems using modern technologies. With a growing interest in Artificial Intelligence and Data Science, I am continually learning and applying these skills to solve complex problems. I am dedicated to driving innovation and efficiency in all my software solutions.
• Manage and troubleshoot the hospital’s enterprise IT infrastructure including servers, switches, firewalls, and wireless networks.
• Oversee server room operations with physical and virtual servers (VMware), SAN storage, and backup systems (Veeam).
• Provide end-user support for hardware/software issues, Microsoft 365 apps, and other enterprise solutions.
• Maintain and configure Active Directory, DNS, DHCP, and LDAP for system access and identity management.
• Ensure IT security and data privacy compliance aligned with HIPAA and other healthcare regulations.
• Collaborate with IT leadership to develop strategic technology improvements and infrastructure upgrades.
• Draft and maintain technical documentation, SOPs, and audit reports for system operations.
• Assisted in the geospatial coding of highway collision locations using GIS software, enhancing data precision and mapping.
• Ensure precise data entry in centralized databases.
• Excel in spreadsheet management for data analysis.
• Partner with cross-functional teams to streamline data collection methodologies and establish standardized reporting frameworks.
• Establish standardized reporting frameworks for consistent, reliable data outputs.
• Developed 5+ AI projects, enhancing practical machine learning and AI skills.
• Collaborated with a team of 3 to build and manage a startup backlog.
• Participated in weekend startup events, contributing to new projects and ideas over 7 days each week.
• Streamlined IT support processes and managed technical infrastructure at university level, resolving hardware and software issues while maintaining system uptime
• Manage IT service requests, cutting wait times via ServiceNow.
• Partnered with faculty and staff to implement technology solutions, provide training, and ensure smooth operation of academic computing resources.
• Designed and presented insightful PowerPoint presentations, effectively communicating recommendations to enhance IT operational efficiency.
• Constructed and optimized A/V technology setups for classrooms, ensuring seamless functionality for lectures and events.
• Maintained detailed documentation of IT procedures, troubleshooting steps, and system configurations while supporting multiple academic department
GPA: 3.65/4.00 | Deans Honors List
